Buying new software is not a small undertaking. Melissa Chambers (VP, Enterprise Solutions at LawPay/Affinipay) and Mike West (VP of SMB Sales at NetDocuments) are here with some great insight on what firms should be doing once they implement new software. For example, once you buy, the relationship with the technology vendor shouldn't be over. The best way to get the most out of your software is to lean into that relationship and capitalize on the ongoing training, webinars, and support services that will help your team navigate the complexities of the platform.