Centerbase Blog

Bottlenecks commonly occur within the law firm environment, but certain pain points are specific to attorneys. At every stage of a matter lies an opportunity for obstacles, especially when lawyers lack the technology needed to handle their cases efficiently and effectively. Check out what these bottlenecks are and how you can solve them.

We all know it’s easier to keep an existing client than to obtain a new one, yet many firms fail to focus on practices that will ensure their clients receive a consistently positive experience with their firm. Take a look at some of the common mistakes that firms make that can be easily addressed to create a more positive client experience.

The law firm administrator keeps the entire firm running with productivity and efficiency. A huge part of that responsibility involves identifying bottlenecks and implementing solutions to address them. Take a look at the latest technology that law firm administrators need to address the many inefficiencies that hamper law firm processes.  

Why are referrals so important? You already know that referred clients tend to be your highest quality clients, but they are also the most affordable to obtain. There is no question that referrals are gold for law firms and because of this, it makes sense to invest time and money into generating a process for creating and maintaining a referral partner network.

Today more than ever, attorneys are realizing there is more to being a lawyer than the practice of law. Firm leadership needs to run the firm like a business. The…

Attorneys time is their most important asset. It’s what they use and it’s what they bill for. Anything they can do to take that time, preserve it, and use it effectively, and furthermore bill for it, is going to go a long way in making their firm more efficient, more profitable.  

Law firms who wish to work for insurance carriers or larger companies are finding it almost impossible to do so if they are unable or unwilling to practice LEDES e-billing. For the firm manager who has never dealt with LEDES e-billing requirements, the task can feel daunting. With a basic understanding and a few tips to get your invoices approved through the audit process, your firm can accept clients who require e-billing without fear.

If your firm has decided it needs to move into another practice area, you may be wondering where to start. There are many things to consider, check out our tips to get you started!

A practice management system creates a hub for the entire firm to find information about your cases, which makes you more efficient and allows you to give better client services, answer questions faster, and gain a better grasp of your data. But how do you decide which practice management features you need? We have your answers!

Should firms work directly with practice management vendors or should firms utilize practice management consultants? Ultimately, you will have to make the best decision for your firm and choose a direction that best aligns with your goals and processes, but we have some tips that can help you make that decision!

Buying legal technology can be a huge source of stress. By building out a requirements list you’ll not only be better prepared, but you will have a better sense of what your firm actually needs. This step is critical in the buying process, find out why.

Change can be hard, but without it, your firm will lack the progress and development needed to stay competitive. There are steps you can take to encourage your firm to embrace this change and mitigate the pain points that arise from such adoption. Take a look!

Many firms, upon deciding it’s time to evaluate new technology, make the mistake of immediately sprinting toward a solution. Learn what important step you should be taking before you begin evaluating your legal technology options.

Timing is everything, right? The old adage holds true when thinking about upgrading technology. How do you know when it’s time to start evaluating new technology? Is there ever a bad time? And why do you need to make a change anyway? We have your answers.

There are multiple metrics that your firm can use to monitor and ensure financial success. One of those is how you structure your departments

There are vast differences between cloud and on-premise servers, but how do you know which one is right for your firm? We have the breakdown from cost, to characteristics, and everything in between.

In this remote world we live in now, many aspects of our jobs have changed. Conducting remote international depositions is no exception. Learn what you should be aware of, the steps you should be taking, and how you can best navigate this critical part of your job in our new world.

How do you manage exhibits in a virtual courtroom? Going to court today looks different. The processes and procedures we may have followed at one point have changed. Because of this, there are some steps you should follow, take a look!

Everyone handles their email inbox differently, but one thing is for certain, our inboxes today are significantly more overwhelming than they were even just a few years ago. Because of this, three things are significantly impacted by our time spent on email: our mood, our focus, and our to-do list. Let’s take a look at how you can better manage your inbox and your time!

Think of your client intake process as your first impression. What would potential new clients say about you to their friends? Would they hire you on the spot? This process can be easy to overlook, but we have made it easy for you with a checklist that will keep you on track.

There are so many communication tools that work to improve your business development process, but if you do not know how to use them you will not only be creating inefficiencies for your firm, but you will also be losing billable hours too.

In late December 2020, Congress approved an additional COVID-19 relief package as part of the Consolidated Appropriations Act, 2021. Included in the $900 billion aid package is funding intended to...

Take a look take a look at how you can use your online web presence to protect and gain referrals, how you can utilize the power that is Google, and how to begin thinking about social media as a point of leverage not a pain point.

Having hands-on resources for your law firm’s needs will undoubtedly create more meaningful research that drives cases forward. This has been a game-changer for smaller firms who once had to shell out huge expenses for legal research software. Check out what you could be missing!

8 out of 10 millennials will not buy anything without reading a review first and 77% trust reviews they read on brand websites. So what’s the takeaway here? Reviews are crucial, learn why.

According to the American Bar Association, nearly a quarter of all legal malpractice claims are based on lawyers procrastinating or failing to calendar. Don’t let this be you! Learn what you can do to ensure your firm is staying efficient and meeting deadlines.

Calendaring seems so simple and trivial, but there is nothing more critical to your day-to-day operations than an accurate and up-to-date calendar. Check out some calendaring best practices and learn how your firm can establish a successful workflow.

The core of conducting good business lies in placing customers at the forefront of everything you do. The world we live in today is vastly different than it was even a few years ago, but delivering the best client experiences is still possible, let us show you how.

Your firm’s brand matters. Learn what we have found about the importance of communication and data collection, why you need metrics to gauge your ROI, and automation tools that will make your marketing process worth your while.

With the level of competition we are seeing today, firms are faced with a choice: to modernize or not. Check out what we think.

Both internal and client communications have been changed forever. Moving forward, it’s time to take charge and find ways to use law firm communication tools that prioritize security and efficiency for everyone involved – including clients. Learn what legal communication tools could do for your firm.