Customer Success & Support for Your Growth Opportunities
You don’t have to manage and grow your firm alone. Take advantage of our devoted Customer Success and Support teams to help you maximize the value of Centerbase.
Professionals trained to support professionals
Bridge the gap between an exciting software purchase and a successful implementation with proper support and training. You’ll always have appropriate resources and a dedicated team available to troubleshoot and strategize with you.
Your trusted advisors
Optimize your growth, marketing spend, and strategies with our industry-specific expertise and proven ROI. You’re always advised using updated and relevant data that’s appropriate for your practice.
Maximize the value of Centerbase
With operating hours that cover East to West coasts, training programs, and live technical support specialists, you’re empowered to use the full functionality of Centerbase - and maximize the value of your purchase.
Frequently Asked Questions
Do I have to pay for Customer Support?
No, our Customer Support is part of your subscription.
What are Customer Support’s hours?
7 am to 7 pm CDT, Monday through Friday.
High-performing law firms rely on Centerbase’s billing
“Some of our clients have unique needs that Centerbase may not have been able to accommodate right out of the box, but between our account manager and their design team, we have been able to satisfy those requests.”
Firm Administrator Holtzman Vogel
“If you're traveling internationally, or if you're working outside the office, it means that you can keep those wheels turning, no matter where you are and what you're doing. And it means that you're going to capture more time. We lost huge amounts of time and productivity when we had an unreliable system. Before Centerbase, as the person that had to manage fixing the software and working with the software companies, we lost days of productivity in my department.”
Office Administrator Bollier Ciccone, LLP
"Training in Centerbase is so much easier than what it would have been if I had to train somebody new in Time Matters. I really believe the system is very user-friendly. Anyone who has some semblance of an idea of working with computers, even if it's online shopping. Just being able to navigate tabs and engage filters to get to what you want is so much easier to train a new person on than our old system."
Operations Manager Gonser & Gonser, PA
Get the full value of Centerbase with Customer Success & Support
We make switching easy by understanding your unique goals. So we can make the process seamless, with little down-time, while delivering a superior solution.