By:
May 28, 2021
May 28, 2021

Introducing the Centerbase Client Community

Blog | General

After months of planning and building from the ground up, we are excited to announce the launch of a brand new exclusive community for our clients!

Centerbase’s mission for the community is to provide clients with a vibrant channel to ask questions, find answers, and engage with legal professionals from around the country on Centerbase best practices. Be the first to know and participate in discussions on upcoming product updates, training webinars, and the direction of our product roadmap.

We want to foster conversations about getting the most out of Centerbase to drive success at your firm.

So when can you get involved? The answer is right now!

All Centerbase users will receive an invite to the Centerbase Client Community via email. So be on the lookout for your invitation! We’ve already seen some great discussions from clients who are actively answering questions and contributing ideas.

Who is supported on the Community?

Access to the community is exclusive to Centerbase clients. All users of Centerbase can start having great conversations and seek insights and solutions right now.

What is included in the Community?

The Centerbase Client Community includes a personalized social media-like experience. Subscribe to topic channels like Billing, Reporting, Settings & Customization, and Timekeeping to get the latest updates on things that are most important to you. Gain Reputation Points by commenting, answering questions, and voting on polls which can be used to purchase Centerbase gifts and swag!

Be sure to subscribe to the Feedback and Suggestions topic to upvote product ideas from other Centerbase users and suggest your own.

Will the Community be moderated?

Yes. A combination of Centerbase employees and community champions will make sure the Community’s conversation stays civilized, meaningful and true to our Community Guidelines and Terms of Use. Our moderation team will also ensure that urgent queries and support requests are addressed.

Will I still be able to access email and phone support?

Email, phone and call-back requests are still available as normal to users of Centerbase. Our team of dedicated Support Specialists will be active throughout the community. If you are unable to find the help you need from the community, our team of specialists will be standing by to lend a helping hand.

How do I register?

Registration for the Community is invite-only as it is intended to be an exclusive channel for our partners and clients. All Centerbase clients will receive an invitation via email to create their account. If you cannot locate your community invitation please reach out to us here and we’ll have another invite sent your way ASAP.

We’ll see you there!

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