Centerbase Blog

Law firms nationwide are redefining the traditional law office by embracing virtual work, reducing their financial footprint, and promoting flexibility.

Redefining the Traditional Law Office

Law firms nationwide are redefining the traditional law office by embracing virtual work, reducing their financial footprint, and promoting flexibility.

Now, more than ever, it is important to be adaptable in all aspects of your business, including financially and operationally. The right legal technology tools can support remote and hybrid work arrangements while ensuring both productivity and client confidentiality.

Efficient client intake begins and ends with the systems and tools that law firms implement. The right legal practice management software can prove instrumental to handling this important start to legal representation, thereby enhancing clients’ experience at your firm.

How to Improve Your Client Onboarding Process

Last week we blogged about providing an outstanding client experience from intake through the end of representation, culminating in a successful attorney-client relationship. This relationship begins with the client intake process. Efficient client intake starts and ends with the systems and tools that law firms implement. The right legal practice management software can prove instrumental to handling this important start to legal representation. Let’s dig deeper.

Today’s legal clients expect an outstanding experience. With a client-centered strategy, you can work to deliver the level of value and quality that meets client needs. This starts from the initial consultation and continues even after representation ends.

Strategies for Providing an Outstanding Client Experience

Today’s legal clients expect an outstanding experience that includes innovation, convenience, and consistent communication, so implementing strategies that support client satisfaction should be an ongoing goal for your firm. This starts with asking what your clients need at intake and ends with collecting honest feedback at the end of representation. Read on for ways law firms can create a client-focused environment where all clients feel valued.

E-billing and simplified time tracking combined with multiple payment options are sure to make your billing easier for internal and external clients alike.

3 Ways to Simplify the Legal Billing Process

Law firms can simplify their legal billing process, and even expand their client base, by implementing the acceptance of credit card payments. E-billing and simplified time tracking combined with multiple payment options are sure to make your billing easier for internal and external clients alike.

The Mostly Legal Podcast Season 1 Finale

We don’t know what has gone by faster, this year or season 1 of this podcast. We were very fortunate to have so many great guests and as we gear up for season 2, we want to make sure we’re delivering content you want to hear! Check out this video and don’t be afraid to give us some feedback!!

Legal technology can play a major part in a firm’s succession plan, which is a crucial exercise in the future protection of law firms and clients alike.

Why Your Law Firm Needs a Succession Plan and How Legal Tech Can Help

Does your firm have a succession plan in place? Succession planning is a crucial exercise in providing uninterrupted service to clients. Legal practice management software keeps the firm’s various business components in one centralized location, which can make a transition easier and efficient to navigate. Read on for what a successful law firm transition plan consists of – and how legal technology can help.

Family and domestic relations law firm administrators often deal with three major challenges when handling their practice management duties – client relations, varied billing arrangements, and compliant trust accounting.

Navigating the Complex Client Relations and Billing Arrangements of Family Law

Family law clients have a lot on their plates as they try to care for their families and traverse the waters of domestic relations law. Family law firms can alleviate some of their worries by implementing legal practice management tools that promote excellent client service, streamline various billing arrangements, and promote accurate trust accounting.

Centerbase is excited to announce we’ve acquired Family Law Software, the leading workflow software for family law legal practices.

Centerbase Acquires Family Law Software, Expanding Customer Base & Family Law Practice Product Experience

Centerbase, a legal practice management software company that provides mid-sized law firms with a cloud-based platform to streamline operations, has acquired Family Law Software, the leading workflow software for family law legal practices.

Having an incident response plan in place before a data breach occurs is the key for law firms to address the cyber attack and minimize its impact.

Before, During, and After: Ensure Your Law Firm is Prepared to Address a Data Breach

Your law firm has fallen victim to a cyber attack. Now what? Ideally, your firm would already have a plan in place to minimize the impact of a data breach. If not, read on for a checklist of steps that firm attorneys and administrators alike can take to appropriately respond to a data breach – before, during, and after the attack.

The risk to client confidentiality is at an all-time high; however, with the right technology, your law firm can keep documents secure.

Maintaining Vital Law Firm Client Confidentiality: How Legal Tech Can Help

In today’s world of increased remote work and ever-evolving cyber attacks, the risk to client confidentiality is at an all-time high. With the right legal technology, including a secure document management system, firms can reduce the threat of data breaches and keep sensitive client information safe.

Centerbase is excited to announce a partnership with Mainsail Partners, a growth equity firm that invests in bootstrapped software companies just like ours.

When the Timing is Right: Our Decision to Team Up with Mainsail Partners

We find ourselves at an exciting moment in Centerbase history, with the announcement of an investment from Mainsail Partners, a growth equity firm that invests in bootstrapped software companies just like ours. It’s been a long road to get here and we look forward to having you join us in the next chapter of the Centerbase journey.

A law firm's billing department is at its most efficient when equipped with comprehensive practice management software, which helps to improve billing and accounting efficiency.

How Legal Practice Management Software Lessens the Workload for Law Firm Billing Departments

Your law firm’s billing department is at its most efficient when equipped with the right comprehensive practice management software to improve billing and accounting processes. Read on to discover ways, that with the right tools, you can maximize billing department manpower, making the department a trusted resource for all things revenue related.

Understanding your firm's billing data and the general cost of doing business are the keys to avoiding financial issues.

Five Tips to Avoid Common Financial Issues in Law Firms

Understanding your law firm’s billing data is the key to avoiding financial issues that could create sticky situations with clients. Getting a grasp on the cost of doing business will help your firm handle the principles of law firm finances with ease.

Real estate law includes a wide range of specialties, from residential sales to multi-million-dollar commercial transactions.

Why Real Estate Law Firms Need Customizable Practice Management Software

Real estate law includes a wide range of specialties, from residential sales to multi-million-dollar commercial transactions. To be consistently successful, real estate law firms need practice management tools that can be tailored to the specific needs of these complex undertakings. Learn why now.

While the lack of potential candidates is a challenge we are all experiencing, there are many actions you can take to make your firm stand out above the rest. By doing so, you will find candidates choosing your firm over the others and staying put for the long haul.

How to Overcome Todays Recruiting Challenges

Check-in on any firm administrator or managing partner communication platform, and you will find conversations regarding the challenges of finding help. There is a shortage of good talent and the difficulty in recruiting that talent is felt across the board by firms of all sizes and locations. Learn what you can do about it.

Law practice management software gives criminal defense firms the tools they need to navigate a case from intake to payment using a centralized hub.

Why Criminal Defense Law Firms Need a Comprehensive Law Practice Management

Law practice management software gives criminal defense firms the tools they need to navigate a case from intake to payment using a centralized hub. Comprehensive case management, combined with integrated billing and accounting tools, keeps law firms on top of their numerous responsibilities.

Insurance defense law firms are faced with unique challenges every day. Because of this, they need specialized tools that will help them manage complex matters while maximizing productivity and promoting profitability. This blog will delve into some of those issues and suggest how the right software features can help firm attorneys and administrators effectively address them.

How Insurance Defense Firms Can Better Leverage Technology

Insurance defense law firms are faced with unique challenges every day. Because of this, they need specialized tools that will help them manage complex matters while maximizing productivity and promoting profitability. This blog will delve into some of those issues and suggest how the right software features can help firm attorneys and administrators effectively address them.

With the world starting a slow return to normal, court systems nationwide are beginning to open up, welcoming attorneys and the public back into courthouses for in-person appearances and other court-related business. While some jurisdictions remain at partial or limited capacity, others have made the transformation to 100%, forcing many attorneys to make a quick transition. Is your firm ready for this? See if you have what you need here.

How Practice Management Software Eases the Transition Back to the Courtroom

With the world starting a slow return to normal, court systems nationwide are beginning to open up, welcoming attorneys and the public back into courthouses for in-person appearances and other court-related business. While some jurisdictions remain at partial or limited capacity, others have made the transformation to 100%, forcing many attorneys to make a quick transition. Is your firm ready for this? See if you have what you need here.

As your law firm evolves, cloud-based legal practice management software can provide the continuous support and stability that your firm needs.

4 Reasons Why Law Firms Need Cloud-Based Legal Practice Management Software

Over the last 10 years, business leaders around the world have incorporated cloud-based technologies, recognizing their greater efficiency and cost savings potential. However, many law firms still rely on filing cabinets and in-office servers, but the disruption of service that has taken place over the last couple of years has made the drawbacks of this decision painfully clear.

Legal regulatory guidelines and industry standards require considerations not often seen within other business industries. While most big law firms maintain an HR department to address these complexities, HR issues often wind up on a law firm administrator’s long list of duties. This blog will take a look at eight unique HR challenges commonly experienced by law firm administrators.  

8 Unique HR Challenges Firm Administrators Face and How They Can Solve Them

Legal regulatory guidelines and industry standards require considerations not often seen within other business industries. While most big law firms maintain an HR department to address these complexities, HR issues often wind up on a law firm administrator’s long list of duties. This blog will take a look at eight unique HR challenges commonly experienced by law firm administrators.  

You can meet your client needs while also working smarter, not harder, by having specific templates assigned to each matter and tracking time in the billing system concurrently.

How to Improve Efficiency and Cash Flow with Your Billing Templates

Law firms today are finding it increasingly necessary to meet specific client needs with their invoices. How does your firm receive payments from clients in a timely manner? Is it important that your invoices communicate the information expected by each client in the format that they require? Ask yourself, are you managing this process in a way that is financially beneficial to your firm?

As in-house legal departments and large corporate law firms seek to meet the immediate needs of a changing legal environment, legal operations will continuously play a major role.

3 Trends Currently Shaping Legal Operations 

As in-house legal departments and large corporate law firms seek to meet the immediate needs of a changing legal environment, legal operations will continuously play a major role. Firm administrators will identify new methods and tools for streamlining firm operations, saving costs, and providing clients with top-notch service.

As law firms announce their respective return-to-office strategies, flexibility appears to be a common theme. To best handle these transitions, law firm administrators and members need a comprehensive practice management system that promotes consistency while minimizing potential roadblocks. 

Does Practice Management Software Make Your Firm More Flexible?

As law firms announce their respective return-to-office strategies, flexibility appears to be a common theme. To best handle these transitions, law firm administrators and members need a comprehensive practice management system that promotes consistency while minimizing potential roadblocks, learn why.

Introducing the Centerbase Client Community

After months of planning and building from the ground up, we are excited to announce the launch of a brand new exclusive community for our clients! Centerbase’s mission for the…

Cloud Technology: Is It Necessary to Remain Competitive?

Software is constantly improving, and firms that continue to use server-based software are finding it impossible to keep up with advancing technology. If a firm wants to take advantage of the latest and greatest, is it essential to be willing to adopt a cloud-based system?

As law firm administrators seek to introduce new technologies into their firms, they may find that some more seasoned members resist the changes. But the legal industry is quickly changing, and innovative technologies must be a part of that transition. By implementing these strategies, law firm administrators can encourage older members of the firm to embrace tech advances.

From Hesitancy to Acceptance: How to Encourage Seasoned Law Firm Members to Embrace New Technologies

As law firm administrators seek to introduce new technologies into their firms, they may find that some more seasoned members resist the changes. But the legal industry is quickly changing, and innovative technologies must be a part of that transition. By implementing these strategies, law firm administrators can encourage older members of the firm to embrace tech advances.

When you think about the function of a law firm, your thoughts probably go straight to the provision of legal services. But, with regular reporting, firms can track metrics that provide valuable detailed financial analysis.

The Reporting Data that Law Firms Need for Financial Success

When you think about the function of a law firm, your thoughts probably go straight to the provision of legal services. But, with regular reporting, firms can track metrics that provide valuable detailed financial analysis.

Without a plan for where you're headed, you will never arrive at the desired destination. Growing your law firm is no easy feat, but there are simple planning steps you can take to ensure you set yourself up for success. The common saying goes, “if you fail to plan, then you plan to fail.” Don't let that be you!

Strategically Growing Your Law Firm 101: The Planning Basics

Without a plan for where you’re headed, you will never arrive at the desired destination. Growing your law firm is no easy feat, but there are simple planning steps you can take to ensure you set yourself up for success. The common saying goes, “if you fail to plan, then you plan to fail.” Don’t let that be you!

Your intake process will influence your bottom line. So ask yourself, are you utilizing the best strategies and practices to ensure that you're making it as easy and compelling as possible for potential new clients to find and hire your firm?

Does Your Intake Process Affect Your Bottom Line?

There is a common aphorism that often gets applied to life that goes, a rising tide lifts all boats. And it’s true in many cases. In good times, many businesses…

A single client matter can encompass numerous steps, from developing a strategy and managing client expectations to implementing the plan and bringing the matter to a close. At every stage of that process lies an opportunity for obstacles, especially when lawyers lack the technology they need to handle their cases efficiently and effectively.

Attorney Bottlenecks and Legal Technology: Solving the Pain Points of Practicing Law

Bottlenecks commonly occur within the law firm environment, but certain pain points are specific to attorneys. At every stage of a matter lies an opportunity for obstacles, especially when lawyers lack the technology needed to handle their cases efficiently and effectively. Check out what these bottlenecks are and how you can solve them.

We all know it is easier to keep an existing client than to obtain a new one, yet many firms fail to focus on practices that will ensure their clients receive a consistently positive experience with their firm. Some intentional effort in your firm’s practices can make a world of difference for your clients and for your firm. The common mistakes below can be easily addressed in your firm to create a more positive client experience.

Avoiding Common Law Firm Client Experience Mistakes

We all know it’s easier to keep an existing client than to obtain a new one, yet many firms fail to focus on practices that will ensure their clients receive a consistently positive experience with their firm. Take a look at some of the common mistakes that firms make that can be easily addressed to create a more positive client experience.

Decisions made by law firm administrators greatly impact the financial and operational wellbeing of a law firm. Firm leaders count on administrators to identify existing and potential problems, then implement strategies to properly address them. When the administrator’s efforts result in greater profitability and enhanced productivity, the law firm benefits overall.

How to Use Legal Technology to Address Law Firm Administrative Bottlenecks

The law firm administrator keeps the entire firm running with productivity and efficiency. A huge part of that responsibility involves identifying bottlenecks and implementing solutions to address them. Take a look at the latest technology that law firm administrators need to address the many inefficiencies that hamper law firm processes.  

There is no question that referrals are marketing gold for law firms and because of this, it makes sense to invest time and money into generating a process that not only encourages these referrals but fosters them as well.

3 Steps to Building a Referral Partnership Network

Why are referrals so important? You already know that referred clients tend to be your highest quality clients, but they are also the most affordable to obtain. There is no question that referrals are gold for law firms and because of this, it makes sense to invest time and money into generating a process for creating and maintaining a referral partner network.

If a firm is to be profitable, there are key metrics to consider and actions that can be taken to improve the firm’s profitability without increasing billing hours.

How Firms Can Make More Money While Doing Less Work

Today more than ever, attorneys are realizing there is more to being a lawyer than the practice of law. Firm leadership needs to run the firm like a business. The…

Attorneys time is their most important asset. It’s what they use and it’s what they bill for. Anything they can do to take that time, preserve it, and use it effectively, and furthermore bill for it, is going to go a long way in making their firm more efficient, more profitable.  

How Do You Know What to Automate At Your Law Firm?

Attorneys time is their most important asset. It’s what they use and it’s what they bill for. Anything they can do to take that time, preserve it, and use it effectively, and furthermore bill for it, is going to go a long way in making their firm more efficient, more profitable.  

For the firm manager who has never dealt with LEDES e-billing requirements, the task can feel daunting. With a basic understanding and a few tips to get your invoices approved through the audit process, your firm can accept clients who require e-billing without fear.

Everything You Need to Know About LEDES Billing

Law firms who wish to work for insurance carriers or larger companies are finding it almost impossible to do so if they are unable or unwilling to practice LEDES e-billing. For the firm manager who has never dealt with LEDES e-billing requirements, the task can feel daunting. With a basic understanding and a few tips to get your invoices approved through the audit process, your firm can accept clients who require e-billing without fear.