Centerbase Blog

The Best Practices for Creating a Law Firm Marketing Strategy

Your law firm needs a marketing strategy to compete. While it’s easy to defer developing a smart marketing strategy because your firm is busy, we promise that it’s time well…

The Best Content for a Successful Law Firm Website

Your law firm’s online presence can be a determining factor in clients choosing to do business with you. Thankfully, the quality of your site is also completely within your control….

What Makes a Law Firm Website Successful

What’s your law firm’s most important marketing tool? Aside from great service that sparks referrals, we’re talking about your firm’s website, of course. The legal space is only growing more…

8 Top Marketing Tips for Family Law Firms

8 Top Marketing Tips for Family Law Firms If you’re a family lawyer, it’s a constant challenge to demonstrate what sets you apart from the competition. This is especially true…

A Guide to the Best Fonts for Your Law Firm

Readability is fundamental. That means even the font of your law firm’s website and legal documents matters. Whether you’re working for a small law firm or BigLaw, using the right…

Best Practices for Law Firm Marketing

A complete guide of best marketing practices to help law firms stand out amongst competitors.

Everything You Need to Know About the Billable Hour

Maximizing your law firm’s billable hours is good for everyone in your firm. Here are various ways to make the most of billing using technology.

How to Present New Technology to Your Team Through Implementation and Training

How to Present New Technology to Your Team Through Implementation and Training

So, your law firm just invested in new technology; congratulations! Before it’s rolled out to your team, there are a few things that need to happen behind the scenes via implementation and training.

Implementation can be split into three separate buckets: data migration, setup and configuration, and training. When it comes to implementation, vendors may make a wide range of promises, so, you need to understand the different levels of detail offered with each facet of implementation when it comes time to determine what is best for your firm.

The Ultimate Guide to Increasing Law Firm Profitability

The Ultimate Guide to Increasing Law Firm Profitability

You want your law firm to thrive, not just survive. Profitability management is the best way to ensure that your firm stays at the top of its game both in the short- and long-term. In this blog, we’ll cover how you can raise your firm’s bottom line, including steps you can take and how technology can lend you a hand.

Lead generation: it’s the lifeblood of your law firm, whether you have a solo practice or are part of a major global firm

A Lawyer’s Guide to Lead Generation

The legal market is booming. To stay at the top of the heap, your law firm needs an online advertising strategy complete with a well-considered lead generation process. By implementing tactics to improve your firm’s visibility, including building out your website using SEO and stepping up your social media and content marketing efforts, you can start getting the word out on just how great your law firm is and begin attracting more qualified leads.

The prospect of taking on lead generation can be daunting. But you don’t have to be an online marketing expert to build a pipeline of leads. The right tools and solutions, including lead generation services, will help you get off to a fast start and accelerate your lead conversion rate in no time.

CRM systems can help your law firm create a client-focused environment where your clients feel valued — while your firm reaps other benefits.

Improve Your Law Firm’s Client Experience With CRM and Intake Software

Client relationship management (CRM) systems can help your law firm create a client-focused environment where your clients feel valued — while your firm reaps other benefits. Through organization and enhanced efficiency, CRM software helps your law firm maintain and strengthen business relationships. CRMs can help you keep your eye on the prize by prioritizing clients and ensuring that no growth opportunity goes unnoticed.

But it can be hard to decide which CRM is right for you. Multiple law firm CRM options are available today in the market. In this blog, we’ll guide you through what to consider as you evaluate the best solution for your law practice.

When evaluating new technology, you should also think about your firm’s day-to-day operations and how those procedures lend themselves to your practice management software requirements.

How to Determine the Practice Management Features & Requirements That Best Meet Your Law Firm’s Needs

Recently, we wrote a blog about the timekeeping, billing, and accounting features you may want from your legal practice management solution. However, those requirements likely don’t include anything related to calendaring and task management, document and email management, workflows and automation, or communication tools.

When evaluating new technology, you should also think about your firm’s day-to-day operations and how those procedures lend themselves to your practice management software requirements.

Applying disciplined legal project management also helps lawyers build greater consistency around law firm processes, which, in turn, delivers greater predictability, meeting client expectations regarding cost and experience.

Why Law Firms Should Invest in Legal Project Management

Through proactive planning, risk management, budgeting, and resource allocation, legal project management helps law firms streamline the work they do on legal matters. Applying disciplined legal project management also helps lawyers build greater consistency around law firm processes, which, in turn, delivers greater predictability, meeting client expectations regarding cost and experience. Combine these benefits of legal project management with technology, and lawyers can achieve their growth and client satisfaction goals faster and with less effort than ever before.

When evaluating new technology, you should start with thinking more about your firm’s day-to-day operations and how those procedures lend themselves to your requirements.

Are You Getting the Timekeeping, Billing, and Accounting Features You Want From Your Legal Practice Management Solution?

You’re probably constantly in the process of putting together a requirements list to include certain solutions, but let’s dig a little deeper into the questions you should be asking to ensure you’re getting the timekeeping, billing, and accounting features you want from your legal practice management software solution.

Legal billing software can save your lawyers and firm hours upon hours by automating routine tasks.

Everything You Need to Know About Law Firm Billing and Collections

Billing seems like a simple process, and it can be. But you’re reading this blog post — and we wrote it — because we both know it’s usually not. There are ample opportunities for bottlenecks: delays in opening a new matter, attorneys not logging billable hours in time, reviewing attorneys sitting on approvals, bills being sent out late, and everything in between.

Your firm relies on getting paid and paid quickly to stay afloat. A clean, concise, and consistent billing process is the way to ensure that happens.

Software Consultant

Should Your Law Firm Work With a Software Consultant?

So you’re evaluating new legal technology; maybe you’ve already picked your vendor. Most software vendors today are set up for you to work directly with their team throughout your migration, go-live, training, and ongoing support period; however, they will also accommodate your firm if you choose to work with a practice management consultant.

How do you know if you should work with a software consultant? Use this blog as a guide to determine what will work best for your firm’s needs.

Law Firm Financial Reporting

The Eight Essential Financial Reports Your Law Firm Needs

Your firm might be brand new to data analytics, or maybe you’ve dipped a toe into the waters and have the basics down. Either way, keeping close, regular tabs on certain metrics and understanding financial reports will increase the effectiveness and efficiency of your firm and lawyers and, in turn, your law firm’s profitability. Technology can streamline this process and make collecting and interpreting your firm’s data easy.

This blog will provide a basic overview of legal reporting and analytics and tell you why they’re important and how they can help you intelligently run your firm. Then, we’ll go in-depth into the different kinds of financial reports your firm should be running to help you understand your bottom line.

Law firm matter management

A Law Firm’s Guide to Matter Management Systems

Your law firm’s matter management systems matter. In fact, they’re the lifeblood of your law firm. Why not look to tech to help achieve operational efficiency by moving to an all-inclusive legal technology platform?

So, where should you get started? Fortunately, this guide on matter management systems can walk you through the benefits of matter management and help you start moving forward to improve your practice.

4 Reasons Law Firms Are Moving Practice Management to the Cloud

4 Reasons Law Firms Are Moving Practice Management to the Cloud

If you are a law firm leader or administrator who is frustrated with the inconvenience of premise-based software, this blog post is for you.

We’ll explore the four big reasons that law firms are quickly moving to cloud-based legal practice management software and automating tedious aspects of legal operations, accounting, billing, and more: consistent availability, decreased downtime and IT issues, ease of internal changes, and improved security.

How to Begin Evaluating New Technology

How to Begin Evaluating New Technology

Many firms, upon deciding it’s time to evaluate new technology, make the mistake of immediately sprinting toward a solution, especially when they have been forced to react to address a sudden problem.

Diving headfirst into the search for a new practice management software completely forgoes a huge step (and arguably the most important one): meeting with the people who are going to use the software the most.

Centerbase

Paul Bridgewater Named Centerbase Chief Executive Officer and President; Appointed to Board of Directors

Centerbase, a leading provider of cloud-based legal technology for mid-sized law firms, announced today that Paul Bridgewater has been appointed as Chief Executive Officer (CEO) and President. Bridgewater succeeds current CEO and founder, John Forbes who has led Centerbase since its inception in 2015. Forbes will remain an active member on Centerbase’s Board of Directors.

Increase Your Law Firm’s Operational Efficiency With These Important Tips

Increase Your Law Firm’s Operational Efficiency With These Important Tips

If you’re the administrator of a small or midsize law firm, you’re probably wearing a lot of hats. In fact, you probably have a closet full! In short, if it’s part of day-to-day legal services operations, and it doesn’t involve the practice of law, it lands on your desk. (There is a desk somewhere under all of the piles, right?) That means when your firm’s leadership team wants to find new ways to increase efficiency and drive law firm profitability, those tasks are automatically yours too.

It’s a daunting task, no doubt. But fortunately, there are legal technology solutions that you can implement quickly so you can demonstrate progress toward your goal. Here’s a list of typical efficiency problems that plague law practices along with some suggestions for how to solve them:

Determining the right time to evaluate new technology

Determining the Right Time to Evaluate New Technology

Timing is everything. This old adage holds true even when thinking about upgrading technology. Maybe you’ve been on legacy software for years. Maybe you work entirely on paper. Perhaps you’re still dipping a fountain pen into an inkwell (by the way, if that’s the case – cool). Wherever you’re at, how do you know when it’s time to start evaluating new technology?

When firms begin to think about evaluating new software, two distinct mindsets come into play: reactive and proactive. Which one your firm holds will set the stage for how you kick off this process.

Law Firm Accounting Software

Your Guide to Legal Accounting Software

Mastering law firm accounting is no easy feat. However, the right legal accounting software can help you streamline these critical accounting functions. Join us as we explore what law firm accounting is and how legal accounting software (with the right features) can resolve your biggest accounting challenges and meet your firm’s needs.

How to Improve Law Firm Cash Flow

10 Best Practices for Enhancing Your Law Firm’s Cash Flow

No matter the current state of your law practice’s financial health, you’ll always find that there are opportunities to reduce costs, improve lawyer productivity, and get more cash in the door. If you’re struggling to keep your firm’s cash flow consistent, read on to discover ways you can take your law firm’s current cash flow to the next level.

Centerbase Acquires Legal Website Content Management System and Marketing Platform, Legalfit

Acquisition enables Centerbase to offer end-to-end client and matter lifecycle management, bolstering the company’s mission to power the growth of law firms. Centerbase, the leading provider of cloud-based legal technology...

In this article, we’ll introduce you to workflow, explain what workflow is, some of its benefits, and the different workflow tools available in legal practice management software to help you streamline your law firm.

Everything You Need to Know About Legal Workflow Automation and Why You Should Have It

What if we told you about a technology that would relieve 50% of the administrative burden from your legal operations professionals… would you be interested in hearing what we had to say? Of course you would!

In this blog, we’ll introduce you to workflow, explain what workflow is, some of its benefits, and the different workflow tools available in legal practice management software to help you streamline your law firm.

By getting the right legal practice management software in place, you’ll minimize friction in workflows, help lawyers enter time more regularly, and save the administrative staff at your firm time and headaches. Plus you’ll increase your firm’s profitability

Legal Time Tracking 101

It’s time to take your timekeeping to the next level.

We know the process of getting the lawyers at your firm to bill in a timely and accurate manner can be a struggle. By getting the right legal practice management software in place, you’ll minimize friction in workflows, help lawyers enter time more regularly, and save the administrative staff at your firm time and headaches. Plus you’ll increase your firm’s profitability. It’s a win-win-win-win.

If you’re looking for new ways to simplify your workload and manage all of your cases, you need a better system than Excel spreadsheets and a desk full of clutter. If you’re ready to look for a technological solution, look for a matter management and case management system that helps you keep every important detail in one place.

Matter Management vs. Case Management: Are They the Same or Different?

If you’re looking for new ways to simplify your workload and manage all of your cases, you need a better system than Excel spreadsheets and a desk full of clutter. If you’re ready to look for a technological solution, look no further than a matter management and case management system that helps you keep every important detail in one place. Read on for key features of matter management and case management software that can help you streamline your legal processes – leaving legal technology to do the legwork for you. We like the sound of that!

Every law practice can use dashboards to easily track financial metrics, make informed decisions, and grow their business.

16 Financial Metrics Your Law Firm Should Track With Dashboards

Dashboards help law firm leaders turn data into usable information to inform decision-making. A well-thought-out dashboard can benefit a law firm by driving productivity and helping the overall business development. Every law practice can use dashboards to easily track financial metrics, make informed decisions, and grow their business. Which metrics should your firm be tracking? Read on to find out.

At the end of the day, legal practice management software is superior to QuickBooks because it’s full-service technology with heightened functionality. It doesn’t fragment your processes and create more confusion. Instead, it streamlines workflows and incorporates billing and law firm accounting data to give unparalleled insights into your law firm’s overall health.

Should Your Law Firm Be Using QuickBooks?

Innovations in legal practice management software have changed the way that law firms do business. Technology is an incredible tool for law firms looking to streamline workflows and increase productivity, but how do you know which one to choose? While some software is fully integrated, others can only perform one function, like billing and accounting, client management, tracking metrics, or generating reports.

Let’s explore the most important features legal accounting and billing software should have. (Spoiler alert: QuickBooks is not the most efficient option.)

80% of a law firm’s revenue comes from just 20% of its clients. By focusing on retaining and improving the client experience for the top 20% of your current clients, you can significantly increase your revenue and grow your firm. One way to start the client experience off on the right foot is to offer a new client welcome kit.

6 Items to Include in a New Client Welcome Kit to Promote Client Retention

80% of a law firm’s revenue comes from just 20% of its clients. By spending too much time trying to turn unsatisfied clients into repeat customers, law firms ignore the happy, easygoing clients who make them money. This doesn’t mean ignoring other clients and their needs but instead using thoughtful business practices that allocate resources to get the most bang for your buck.

One way to start the client experience off on the right foot is to offer a new client welcome kit. Read on for six crucial items to include in your firm’s client welcome packet:

Legal reporting and analytics will undoubtedly help your law firm optimize its performance. Choosing smart legal analytics solutions and reporting tools makes it easy to develop a competitive advantage and keep your firm running smoothly all year long.

Give Your Law Firm a Competitive Edge with Legal Analytics and Reporting

The right reporting and analytics tools will undoubtedly help your law firm optimize its performance. Your firm’s leaders will be more empowered to make more strategic decisions because they’ll know just where the firm can and should grow, and where it should scale back. Choosing smart legal analytics solutions and reporting tools makes it easy to develop a competitive advantage and keep your firm running smoothly and efficiently all year long.

Find out how to maximize the value of your law firm data with the right tools here:

Since billing is arguably the most important administrative process in the legal profession, it’s a great place to start when you’re looking for ways to increase your firm’s productivity and profitability.

Billing Tips for Productivity and Profitability in an Insurance Defense Firm

It’s time to take your firm’s billing to the next level.

Since billing is arguably the most important administrative process in the legal profession, it’s a great place to start when you’re looking for ways to increase your firm’s productivity and profitability. In this blog, we’ll discuss some steps you can take to improve your insurance defense firm’s productivity and accelerate client payables.