Why MSOs matter and what they mean for the future of law firms

Managed Services Organizations, or MSOs, are quickly becoming one of the most important emerging topics in the legal industry.

As firms look for new ways to improve operations, create flexibility, access capital, and scale efficiently, MSOs are moving from niche concept to serious strategic conversation.

In this webinar, we’ll break down what an MSO is, why it is gaining traction, and what it could mean for the future of law firms of all sizes. Whether you are a legal administrator trying to stay ahead of industry change or an attorney thinking about long-term firm strategy, this session will give you a practical foundation for understanding what is coming next.

Wednesday, April 29^th 2026 at 12:00pm ET|11:00am CT

Why Attend

The legal industry is changing. Structures that once felt fixed are beginning to shift, and Managed Services Organizations are at the center of that change.

For larger firms, MSOs may offer a path to redesign back-office operations and explore new investment structures. For small and midsize firms, they can create access to shared services and economies of scale that would be difficult to build independently.

This is not just a trend to watch from a distance. It is a development that legal professionals should understand now so they can have smarter, more informed conversations as these models gain momentum..

What You'll Learn

• What a Managed Services Organization is and how it differs from a traditional law firm structure
• Why MSOs are gaining attention across the legal industry
• How firms are using MSOs today for accounting, IT, HR, and other back-office functions
• How MSOs may create new strategic options around growth, ownership incentives, and outside investment
• What legal administrators need to know so they can confidently participate in internal firm discussions
• What this trend may mean for the future of law firm operations and the business of law

Mark your calendar for 12:00 PM ET / 11:00 AM CT on Wednesday, April 29 and secure your spot!

Can't make it? Be sure to register and we will send you the recording.

About the Speaker:

Cecy Graf is a CEO and former Am Law 200 Chief Financial Officer with deep expertise in law firm operations, financial systems, and emerging Managed Services Organization (MSO) models. She specializes in restructuring how legal businesses operate, separating the practice of law from the business of law to improve scalability, profitability, and capital efficiency.
Cecy has led complex financial and operational transformations across traditional law firms, private equity-backed legal platforms, and legal technology ventures. Her work focuses on redesigning operating models, implementing modern financial systems, and driving data-driven decision-making that directly impacts partner economics and firm growth.
She has played a central role in evaluating and deploying enterprise financial platforms, modernizing billing and revenue workflows, and advising on the integration of technology, operations, and finance within evolving legal business structures. Her experience spans both the internal leadership of large firms and advisory roles supporting early-stage and growth companies preparing for scale.
Cecy’s work is grounded in a clear objective: turning fragmented, partner-driven organizations into disciplined, scalable businesses without undermining the professional core of legal services.