Posts by Suzette Welling, CLM.

You can meet your client needs while also working smarter, not harder, by having specific templates assigned to each matter and tracking time in the billing system concurrently.

How to Improve Efficiency and Cash Flow with Your Billing Templates

Law firms today are finding it increasingly necessary to meet specific client needs with their invoices. How does your firm receive payments from clients in a timely manner? Is it important that your invoices communicate the information expected by each client in the format that they require? Ask yourself, are you managing this process in a way that is financially beneficial to your firm?

Cloud Technology: Is It Necessary to Remain Competitive?

Software is constantly improving, and firms that continue to use server-based software are finding it impossible to keep up with advancing technology. If a firm wants to take advantage of the latest and greatest, is it essential to be willing to adopt a cloud-based system?

Without a plan for where you're headed, you will never arrive at the desired destination. Growing your law firm is no easy feat, but there are simple planning steps you can take to ensure you set yourself up for success. The common saying goes, “if you fail to plan, then you plan to fail.” Don't let that be you!

Strategically Growing Your Law Firm 101: The Planning Basics

Without a plan for where you’re headed, you will never arrive at the desired destination. Growing your law firm is no easy feat, but there are simple planning steps you can take to ensure you set yourself up for success. The common saying goes, “if you fail to plan, then you plan to fail.” Don’t let that be you!

We all know it is easier to keep an existing client than to obtain a new one, yet many firms fail to focus on practices that will ensure their clients receive a consistently positive experience with their firm. Some intentional effort in your firm’s practices can make a world of difference for your clients and for your firm. The common mistakes below can be easily addressed in your firm to create a more positive client experience.

Avoiding Common Law Firm Client Experience Mistakes

We all know it’s easier to keep an existing client than to obtain a new one, yet many firms fail to focus on practices that will ensure their clients receive a consistently positive experience with their firm. Take a look at some of the common mistakes that firms make that can be easily addressed to create a more positive client experience.

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    If a firm is to be profitable, there are key metrics to consider and actions that can be taken to improve the firm’s profitability without increasing billing hours.

    How Firms Can Make More Money While Doing Less Work

    Today more than ever, attorneys are realizing there is more to being a lawyer than the practice of law. Firm leadership needs to run the firm like a business. The…

    For the firm manager who has never dealt with LEDES e-billing requirements, the task can feel daunting. With a basic understanding and a few tips to get your invoices approved through the audit process, your firm can accept clients who require e-billing without fear.

    Everything You Need to Know About LEDES Billing

    Law firms who wish to work for insurance carriers or larger companies are finding it almost impossible to do so if they are unable or unwilling to practice LEDES e-billing. For the firm manager who has never dealt with LEDES e-billing requirements, the task can feel daunting. With a basic understanding and a few tips to get your invoices approved through the audit process, your firm can accept clients who require e-billing without fear.

    If your firm has decided it needs to move into another practice area, you may be wondering where to start. There are many things to consider, check out our tips to get you started!

    Practice Area Expansion: Everything Your Firm Should Know

    If your firm has decided it needs to move into another practice area, you may be wondering where to start. There are many things to consider, check out our tips to get you started!

    Change can be hard, but without it, your firm will lack the progress and development needed to stay competitive. There are steps you can take to encourage your firm to embrace this change and mitigate the pain points that arise from such adoption. Take a look!

    How to Manage Change in Your Law Firm

    Change can be hard, but without it, your firm will lack the progress and development needed to stay competitive. There are steps you can take to encourage your firm to embrace this change and mitigate the pain points that arise from such adoption. Take a look!

    Knowing where you should be focusing your assets (time) allows you to strategically make decisions on what cases to accept and what cases should be declined or referred out.

    Law Firm Structure: Using Departments to Analyze Profitability by Practice Area and Delegate Tasks

    There are multiple metrics that your firm can use to monitor and ensure financial success. One of those is how you structure your departments

    The legal billing process can be a challenge for every law firm, but it doesn’t have to be. A combination of the right policies, procedures, and technology can be used to stay on top of attorney time and make the billing process efficient and accurate.

    Best Legal Time & Billing Tips for Firm Managers in 2021

    The legal billing process can be a challenge for every law firm, but it doesn’t have to be. A combination of the right policies, procedures, and technology can be used to stay on top of attorney time and make the billing process efficient and accurate.

    So how does a firm determine the cost of their product? It isn’t as complicated as you may think. By determining the direct costs of your timekeepers (salary, payroll taxes, insurance, training, etc.) and allocating the remaining firm overhead to your timekeepers (how the overhead is allocated to differing timekeepers is another article in itself), you can determine an annual cost per timekeeper.

    How to Use Cost Accounting to Determine Profitability

    How does a firm determine the cost of their product? It isn’t as complicated as you may think, find out why!

    What does your cash flow look like this year? How about your net income by year-end? Having a quality budget in place removes the guesswork and fear from your financial picture and ensures you end up where you want to go.

    4 Steps to Help Your Firm Build a Better Budget

    What does your cash flow look like this year? How about your net income by year-end? Having a quality budget in place removes the guesswork and fear from your financial picture and ensures you end up where you want to go.