Posts by Robert Joyner
Your law firm’s online presence can be a determining factor in clients choosing to do business with you. Thankfully, the quality of your site is also completely within your control….
You want your law firm to thrive, not just survive. Profitability management is the best way to ensure that your firm stays at the top of its game both in the short- and long-term. In this blog, we’ll cover how you can raise your firm’s bottom line, including steps you can take and how technology can lend you a hand.
Through proactive planning, risk management, budgeting, and resource allocation, legal project management helps law firms streamline the work they do on legal matters. Applying disciplined legal project management also helps lawyers build greater consistency around law firm processes, which, in turn, delivers greater predictability, meeting client expectations regarding cost and experience. Combine these benefits of legal project management with technology, and lawyers can achieve their growth and client satisfaction goals faster and with less effort than ever before.
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If you are a law firm leader or administrator who is frustrated with the inconvenience of premise-based software, this blog post is for you.
We’ll explore the four big reasons that law firms are quickly moving to cloud-based legal practice management software and automating tedious aspects of legal operations, accounting, billing, and more: consistent availability, decreased downtime and IT issues, ease of internal changes, and improved security.
The Mostly Legal Podcast: Season 2, Episode 9 “Never Stop Learning: Continuing Your Education In and Out of the Classroom”
This week, Rob and Amanda have the pleasure of talking to Amylyn Riedling (Paralegal, Office Manager, and Bookkeeper at Robin H. Balsam, P.S.) who went back to school to become a paralegal because her friend was doing it and thought it sounded fun. However, through the course of her career, Amylyn has found that her experiences outside of the classroom have been just as beneficial to her success as lectures and tests. How did her job operating rides at an amusement park when she was 16 set her up to be a paralegal later in life? You’ll have to listen to the episode to find out!
The Mostly Legal Podcast: Season 2, Episode 7 “How a Change in Circumstances Can Shift Your Perspective”
Imagine this… you’re a junior in college and all signs are pointing to you being selected as a top 30 NFL draft pick. Right before the rest of your life is supposed to start, you sustain a life-threatening injury that leaves you with a paralyzed arm. What would you do? Many of us would probably want to give up, but not this week’s guest! We had the honor of speaking with Inky Johnson (Host, Serendipity with Inky Johnson Podcast) about maintaining strength and resilience in the face of adversity, and we can’t wait to share his story with all of you.
The Mostly Legal Podcast: Season 2, Episode 5 “It’s Lonely at the Top: Turning Problems Into Opportunity”
It’s not often a podcast guest is introduced via poetry, but this week, you’re going to hear exactly that. Take a trip down memory lane with us as one of our Season 1 guests, Jenna Carter (Director of Administration, Pillsbury Winthrop Shaw Pittman LLP) introduces us to Maria Stanfield (Founder, My Sister CEO) to the tune of Maya Angelou. A speaker, executive career coach, and bestselling author with a heart for service, Maria’s message is simple: it’s never too late to realize your full potential.
In high school, Kyle Weigand (Director of Operations, Brouse McDowell, LPA) wrote letters (yes, back when snail mail still existed!) to 40 law firms in the Cleveland area and got one response. He started in that firm’s mailroom soon after. Kyle’s personal touch paid off; from there, it’s been a steady rise from paralegal to director to helping start a law firm from the ground up for this go-getter.
Join us for this fascinating discussion on why transparency and communication for all levels of employees are crucial to a firm’s success. Kyle brings a unique perspective to this topic and gives us all a lot to think about.
The Mostly Legal Podcast: Season 2, Episode 1 “How a Social Media Star is Disrupting the Legal Industry”
The Mostly Legal Podcast is back for season 2 and we’re starting this second go-around off with a bang!
How do you know when it’s time for a career change? Maybe you’re not enjoying the work you’re doing, not happy at your current employer, or perhaps you’re in the wrong industry altogether. Alex Su (Head of Community Development for Ironclad) thinks you’re much more likely to be successful in your career if you focus on doing something that’s aligned with your strengths instead of trying to fix your weaknesses.
Join us for this discussion on what it means to find your own path and be successful, even if it’s not what you initially envisioned.
Melissa Chambers and Mike West give us some great insight on what firms should be doing once they implement new software. From continuing vendor relationships to leaning into training, check out their best practice tips, and suggestions to help you utilize your new system to the fullest.
Debbie Foster has been a pioneer in the legal technology industry for a long time. And we had the opportunity to sit down with her and hear her thoughts on the legal landscape and what firms must do in order to remain competitive.
Centerbase, a legal practice management software company that provides mid-sized law firms with a cloud-based platform to streamline operations, has been awarded the NetDocuments Inspire 2021 Partner of the Year Award.
What better place to wrap up season 1 than at ALA’s 2021 Annual Conference & Expo. From behind-the-scenes interviews with some of the series favorite guests to the announcement of a big donation to the Foundation of the ALA, co-hosts Rob Joyner and Amanda Koplos sure know how to make a splash!
Which question would you rather have the answer to – where do you find the best firm administrators or how do you gain loyalty from a large group of people? Fortunately, you don’t actually have to choose because Katya Adams (Office Manager, The Watkins Firm, APC) and Gail Fredrickson (Firm Administrator, Rossway Swan) give us answers to both. Pull up a chair because we dive into a whole host of other questions too and you won’t want to miss what they have to say.
The Mostly Legal Podcast: Episode 8 “The Other Side of the Fence: Legal Industry Business Partners Speak Out”
What would you do if, 48 hours before the most important event of the year, someone asked you to fill in for the keynote speaker? Would you pass up the opportunity or would you make it to the stage and give the best speech of your life? What if, after 20 years at a small firm, you made a leap and moved to a large firm? Would you be ready for the challenges that came with that transition? What about getting buy-in from attorneys and partners? How do you sell yourself in a way that gets you what you need? Take it from us, we can’t answer those questions, but Judy Hissong (President, Nesso Strategies) and April Campbell (Executive Director, Association of Legal Administrators) can. They take on the mic and bring us the wisdom we never knew we needed.
There are a variety of struggles law firms face when it comes to finding that sweet spot in legal billing. Everyone wants to keep the books balanced and income regularly flowing, but that doesn’t always happen. Check out what you can do!
We are in an age of hacking, there is no getting around that. Let’s take a look at the threats your firm faces, the obligations you have with your clients when you communicate through text, and how to protect yourself while you communicate in today’s day and age.
Over the years, we have compiled some tips and tricks on how our clients have successfully pitched purchasing practice management software to their law firms. We found that the firms who have adopted new technology look for the best ways, venues, and times to voice their ideas and concerns—using rhetorical skill, driven data, and interpersonal connections to move the right leaders to action.
Consolidating your legal tech stack has its benefits. From easier training and onboarding, billing accuracy, and time tracking, the advantages of integrating your practice management software far outweigh the costs.
How to Use Analytics to Create a Law Firm Compensation Plan Get the guide Share a few contact details and we'll send a download link to your inbox. First name...
How to Identify the Best Business Intelligence Solution for Your Firm Get the guide Share a few contact details and we'll send a download link to your inbox. First name...
Is Cloud-Based Practice Management Software Ready for Prime Time? Get the whitepaper Share a few contact details and we'll send a download link to your inbox. First name * Last...
Key Demands for Your Next Cloud-Based Law Firm Billing Program Get the whitepaper Share a few contact details and we'll send a download link to your inbox. First name *...
Five Reasons Your Law Firm Needs Workflow Software Get the white paper Share a few contact details and we'll send a download link to your inbox. First name * Last...
Ditch Linked Accounting Software for Integrated Accounting Packages Get the whitepaper Share a few contact details and we'll send a download link to your inbox. First name * Last name...
10 Mistakes to Avoid When Choosing Cloud-Based Software Get the whitepaper Share a few contact details and we'll send a download link to your inbox. First name * Last name...
Traditionally, law firms only replace their practice management and billing software every 10-20 years, so evaluating new products after all that time can be overwhelming. Take a look at these 5 specific questions you should always be asking your new software vendors.
The cost of migrating to a cloud-based, legal practice management software can be a lot more than just the subscription price vendors advertise on their website. Take a look at our cost breakdown to get a better understanding of how much it could cost your firm.
If your firm is making an investment in new legal practice management and billing software in order to achieve some desired financial and procedural improvements, we’ve got tips on how you can set up your legal practice management and billing software training program.
Workflow automation of legal processes helps departments in law firms improve performance, slash costs and errors, and become more efficient.