Robert Joyner

What better place to wrap up season 1 than at ALA’s 2021 Annual Conference & Expo. From behind-the-scenes interviews with some of the series favorite guests to the announcement of a big donation to the Foundation of the ALA, co-hosts Rob Joyner and Amanda Koplos sure know how to make a splash!

Which question would you rather have the answer to – where do you find the best firm administrators or how do you gain loyalty from a large group of people? Fortunately, you don’t actually have to choose because Katya Adams (Office Manager, The Watkins Firm, APC) and Gail Fredrickson (Firm Administrator, Rossway Swan) give us answers to both. Pull up a chair because we dive into a whole host of other questions too and you won’t want to miss what they have to say.

What would you do if, 48 hours before the most important event of the year, someone asked you to fill in for the keynote speaker? Would you pass up the opportunity or would you make it to the stage and give the best speech of your life? What if, after 20 years at a small firm, you made a leap and moved to a large firm? Would you be ready for the challenges that came with that transition? What about getting buy-in from attorneys and partners? How do you sell yourself in a way that gets you what you need? Take it from us, we can’t answer those questions, but Judy Hissong (President, Nesso Strategies) and April Campbell (Executive Director, Association of Legal Administrators) can. They take on the mic and bring us the wisdom we never knew we needed.